Terms and Conditions of Business

A full statement of our Terms and Conditions of Sale are available on request.  We would, however, draw your attention to the following:-

Carriage is paid on orders within the U.K. mainland of above £300 nett (£500 nett to Northern Ireland, Channel Islands, Eire and Isle of Man).  Below this figure a uniform £7.50 carriage and packing charge will be made (£20 for Northern Ireland, Channel Islands, Eire and Isle of Man).  Additions to orders already placed may be regarded as separate orders for these purposes.  Balances are automatically carried forward unless we are instructed otherwise and will be sent when available, carriage paid, at our discretion.

Special and express deliveries are charged extra at cost.  Please contact our sales office before 12.00 noon where overnight service is required.  Please allow 48 hours notice where orders are to be collected from us.  For orders to be despatched direct to third parties, customer’s own delivery note and address labels are required, otherwise we cannot be held responsible for claims for non-delivery or loss in transit.

Any shortages and defects must be advised in writing within 2 days following delivery for a claim to be considered.  Customers should check and count the cartons carefully and sign the carriers’ notes accordingly, since a “clean” signature prevents any claim against carriers or insurers.  Please advise non-delivery within 18 days of invoice date.

Faulty or damaged goods must be returned to us for our examination.  Return of goods which were ordered in error or are no longer required must be agreed by us in advance and may be subject to a nominal re-stocking charge.

All accounts are STRICTLY MONTHLY NETT.  We reserve the right to charge interest on any overdue accounts as per Clause 5.3.3.